London, 20th May 2016 – Intelligent Voice®, the compliance and speech technology experts, has announced the release of their new IVNOTE™ telephone transcription product.
IVNOTE™ is simple. It captures your phone calls, turns them into text, and then sends the transcript and the call direct to your inbox. From there, it can be filed to a document management system. For professionals who time-record the length of time of the phone call can be immediately billed, using workflow scripts. This means no more time spent on telephone or attendance notes: You have both a transcript and the original audio file.
Says Nigel Cannings, CTO, “It is an old joke that the note taken of a phone call is not so much about what was said, but what you wish had been said. But not having any note at all can be catastrophic”
“Ideally, when you speak to a client, you make a note of what was said: This protects you, it enables someone else to review a file and know what has taken place, and it can be electronically filed with other client email and documents, making it searchable and easily retrievable.”
“Mobile phone recording is now a reality, and the output can be automatically filed through IVNOTE™.”
IVNOTE™ has several major advantages over traditional note taking:
Secure: IVNOTE is installed and maintained within your network, so only you have access to it.
Private: Any personal calls can be deleted and not stored within the system.
Chinese Walls: Individual calls can be password controlled so that they cannot be accessed by another user.
Cost-effective: IVNOTE™ pays for itself almost immediately. We encourage you to look at the number of phone calls that are not properly documented either because they have no attendance note, or because the time has not been properly recorded.
Simple to use: Designed by people who understand the challenges faced by the legal profession: Now expanded to meet the needs of any profession.
For more information, visit http://www.intelligentvoice.com/ivnote.html